FAQ

 

What is your shipping policy?

All online orders can be returned within 30 days from initial purchase date for an online store credit. Please be aware we do not refund. The customer will need to cover shipping costs if they wish to return their item for an online store credit. We only offer refunds for having received defective or faulty products. If you wish to return your item/s or if in the event you are to receive an incorrect or defective product please contact us immediately at stutiyisales@gmail.com . Stūtiyi will pay for all postage costs involved in the event of a customer receiving an incorrect or defective product.

 

In the event of a return for an online store credit, goods must be returned in their original condition, unworn and with tags. To return an item email stutiyisales@gmail.com along with your name, order number and the item/s you wish to return for an online store credit. All return details will be provided via email within 24 hours. 

DOMESTIC

Stūtiyi ships all orders with Australia Post.

We provide free standard shipping (untracked) Australia wide. Once processed, delivery time of 2-3 business days is expected.

Express post is optional at checkout with an expected delivery time 1-2 business days after the order is processed.

International shipping available upon request.


Want to collaborate?

Do you want to collab, work or create something with us? We are as keen as mustard to explore any opportunities that come our way be it small or big.


How do I order wholesale?

We're always looking to expand our offering to the people of Australia and beyond. We LOVE meeting and working with new people and their unique businesses. Stocking Stūtiyi products is as easy as shooting an email through to stutiyisales@gmail.com or contacting us on Instagram @_stutiyi_


Any other questions?

Don’t hesitate to give us a shout if you have any questions you want answered!

Cheers :)